Our reputation is key, what you think of us matters to us,
Everything we do starts from treating your business like our own, because when we advise you, we place our reputation on the line – a reputation we’ve built over the last decade by doing things very well, and getting those small things right, and it’s those small things that have made our reputation so big. – and we are very proud of that.
Our ethics, approach, and reputation have accelerated the growth of our company into a market-leading position in the utilities sector, across the UK, France, and United States.
We take our responsibility very seriously, being the largest has meant our dominant market share has given us the capability to work independently and differently from our competitors and most importantly for our customers. Our influence ranges from providing advice to suppliers, helping develop systems for suppliers, and advising one of the largest shopping malls ever built in the United States (it was a monster!) on their energy strategy.
Behind the scenes, we’re always pushing to bring about positive changes; from improving compliance, customer satisfaction, reducing errors in contract changeovers, through to better service delivery and improving consumption data for more accurate billing.
Whether you are a Northern Gas and Power customer or not, we have always been fighting your corner… even if you didn’t know it.